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IBI Projects:

Liberia Justice Administration and Management Support (JAMS)

Client: Department of State Bureau of International Narcotics and Law Enforcement Affairs and the Government of Liberia

Year Completed: October 2016



















The Justice Administration and Management Support (JAMS) project was an effort to build the capacity of the Ministry of Justice (MOJ) in Liberia by striving to improve its performance and the overall function of the justice sector. The project was designed to target an enduring constraint in the justice sector: the lack of capacity to carry out essential administrative tasks, which impedes the Ministry’s operation as well as the work of its many constituent organizations.


The objectives of the project included:


  • Management and administrative systems and key organizational functions of the MOJ conform to minimum internal standards and GOL (Government of Liberia) laws;

  • The MOJ performs key administrative and management tasks in an efficient, effective, and timely manner, and without contractor oversight; and

  • GOL laws and procedures governing key administrative functions are adapted and implemented at the MOJ.


The project used the Human and Institutional Capacity Development (HICD) framework to identify root causes of performance gaps in the MOJ and address those gaps through appropriate performance solutions. The approach established a cyclical process of continuous performance improvement through the use of a performance monitoring system.


The project’s methodology included:


  • A high level diagnostic of the MOJ’s mission, objectives, strategies, culture, and stakeholders through a change management and visioning exercise;

  • Assessments that provide baselines and improvement opportunities across each administrative area;

  • Leading to the design of roadmaps representing agreed-upon solutions, or interventions;

  • Followed by implementation of changes; and 

  • Resulting in sustained improvements through continuous monitoring activities.

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